This Privacy Policy explains how HintChat.ai ("HintChat", "we", "our", or "us") collects, uses, shares, and protects personal information when you use our website and related services.

1. Who We Are

HintChat is operated by: NEXORIN AI LTD

2. Information We Collect

We collect only the information needed to provide and secure the service, including:

• Account Information: email address, username, login details
• User Content: messages, prompts, uploads, and other content you submit
• Transaction Information: subscription status, order records, and payment results from payment providers
• Device and Log Information: IP address, device identifiers, browser type, access times, and usage logs
• Support Information: communications you send to us

Payment card details are processed by payment providers. We do not intentionally store full card numbers or card security codes.

3. How We Use Information

We use personal information to:

• provide, maintain, and improve the service
• authenticate users and protect account security
• process subscriptions, payments, and refunds
• detect, prevent, and investigate abuse, fraud, and illegal activity
• provide customer support
• comply with legal obligations and resolve disputes

If you are located in the EEA, UK, or a similar jurisdiction, our legal bases may include contract performance, legitimate interests, consent where required, and legal obligations.

4. How We Share Information

We may share personal information only when necessary:

• with service providers such as hosting, payment, security, analytics, and support vendors
• when required by law, regulation, legal process, or lawful government request
• in connection with a merger, acquisition, restructuring, or asset transfer

We do not sell your personal information for money.

5. Cookies

We use cookies and similar technologies for login, core functionality, security, and basic analytics. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

6. International Transfers and Retention

Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards for cross-border transfers.

We keep personal information only for as long as needed to provide the service, protect the platform, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, delete, restrict, object to certain processing, request data portability, or withdraw consent where processing is based on consent.

We may need to verify your identity before processing a request.

8. Children

HintChat is intended only for users who are at least 18 years old.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we do, we will post the updated version on this page and revise the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us at: mailto:support@hintchat.ai